Teams / Skype Apps
Teams / Skype for Business Applications for Office 365
UC applications such as Call Center or Compliance Recording, will be available to Teams for an on-demand API. For SfB applications, it's necessary to deploy SfB infrastructure either in a traditionally deployed fashion or in "hybrid mode." Bleecker can help you deploy any number of add-on applications for your Office 365 service -- see below for a few common requests -- today, these are deployed in "hybrid mode" or via Direct Routing for Teams. In the near future, we will deliver via MSFT's API for Teams.
- Teams / Skype for Business Compliance Recording - Record PSTN and/or all communication types of Teams / Skype for Business in a compliant fashion.
- Teams / Skype for Business Contact Center - Fully integrated Call Center Services for Teams / SfB Online, Office 365
- Teams / Skype for Business Monitoring Services
- Teams / Skype for Business CRM Integration / Call Pop - Salesforce, Dynamics 365
- Teams / Skype for Business / SIP Web Chat
- Teams / Skype for Business Enhanced PBX Features - DID Management, Origination, Termination. Enhanced Auto Attendant/IVR, Call Distribution/routing.
For more information, email us at Teams/Skype Apps